SNAKK / PRODUCTS AND FEATURES
Good help for your customer.
Less to keep track of.
The phone rings. The inbox fills up. A meeting needs follow-up. Snakk connects AI assistance with your team’s work, helping you respond, resolve and follow up in one place.
THE BIG PICTURE
AI-first customer service.
AI handles the first response. People follow up where they are needed. Approved answers become knowledge the agent can use next time.
See how it fits together ↗
START WHERE YOU NEED IT MOST
The products in Snakk.
Choose one service or combine several. Tickets, contacts, knowledge and approved learning come with your chosen plans.
AI email
AI for your support inbox. Get drafts, controlled automatic replies and email threads organised in Snakk Tickets.
Meetings and transcription
Snakk Meetings turns video meetings into transcripts, notes and tasks. Ask questions about a meeting and follow up in Tickets.
Tickets and customer follow-up
Snakk Tickets brings together enquiries, email and meeting tasks. Follow up with owners, status, context and approved AI learning.
Learning and knowledge
Improve AI agents using human answers. Snakk identifies knowledge gaps and suggests knowledge and instructions your team reviews and approves.
EXPLORE FURTHER
More features and possibilities.
START WITH YOUR WORKDAY
What would you like to stop doing twice?
Show us a typical enquiry or task. We will work out which parts of Snakk fit and what needs to be configured.
Find your solution ↗