Stay present
A meeting bot records the conversation so you can listen, ask and participate.
← All products and featuresBe part of the conversation.
SNAKK / MEETINGS
Be part of the conversation.
Snakk takes the notes.
Get recordings, transcripts, notes and follow-up tasks from video meetings. Ask what was agreed afterwards and track tasks in the same workspace as customer tickets.
For salespeople, consultants and leaders who want to focus on the customer and avoid reconstructing agreements from memory.
MORE ROOM FOR GOOD SERVICE
What it does for your team.
Find what was said
Read notes and a transcript with speaker names. Ask specific questions about one meeting.
Turn agreements into follow-up
Track tasks from the notes with owners, deadlines and status in Meetings and Tickets.
FROM NEED TO FOLLOW-UP
How it works.
A clear workflow, with knowledge, ownership and control throughout.
Choose which meetings to join
Connect a supported calendar and choose participation rules, such as external meetings or manually selected meetings.
Let Snakk into the meeting
The bot joins as a participant. Inform attendees about recording and admit it from the waiting room if required.
Get the summary afterwards
Snakk creates a transcript, notes and tasks. Check important agreements, names, deadlines and actions.
Ask and follow up
Open the meeting, ask about its content and work on the tasks. They also appear in Tickets for your team to follow up.
THE DETAILS THAT MATTER
Built for the work around your customer.
From recording to useful notes
Snakk organises the conversation into key points and actions. The transcript and speaker names provide context when an agreement or phrase needs checking.
“What did the customer say about budget?”
Ask about the meeting you have open. AI uses its notes and transcript as the source. Each question stands alone, so include the context you need. This is separate from your website customer chatbot.
Tasks where the work happens
Follow-up actions can have an owner and deadline. They also appear in Tickets, with completion status synchronised. Edit tasks in the workspace; the meeting chat does not create or edit them.
A meeting becomes part of the relationship
Attendees with email addresses can be linked to contacts. Your team can find the meeting on a contact’s timeline alongside other follow-up, providing context for the next conversation.
AN ILLUSTRATED EXAMPLE
The meeting ends. The next step is clear.
Illustrated example: A salesperson and customer discuss a project, budget and proposal.
During the meeting
The salesperson joins the conversation while Snakk records.
Afterwards
They read the notes and ask: “What did the customer say about budget?”
Follow-up
The “Send proposal” task gets an owner and deadline and is followed up in Tickets.
Notes, questions and follow-up refer to the same meeting. Your team checks important details.
FROM INTEREST TO EVERYDAY USE
A practical starting point.
- Confirm the meeting platform, calendar and access needs.
- Connect the calendar and choose which meetings the bot should join.
- Run a test meeting covering recording, notes and tasks.
- Agree attendee information, review and retention routines.
GOOD TO KNOW
Answers before you start.
Which meeting platforms are supported?
Google Meet with Google Calendar has been verified in use. For Microsoft Teams, Zoom or Microsoft 365 calendars, we confirm and test your setup before committing to delivery.
What does 100 questions per month mean?
Meetings Start includes 100 AI questions about meeting content per month, shared by your business. It does not limit what you say during a meeting. Business includes 300 and Pro 600 questions.
Can I ask across all meetings?
Meeting chat uses one meeting at a time. It does not search the entire archive or all customer history.
Who can see meetings?
All members of the business account can see meetings. Choosing who receives notes by email does not change this access. Private meeting access per employee is not included.
Does the bot speak in meetings?
No. It records and prepares content afterwards. It is not a speaking AI participant.
What should we check before starting?
We confirm calendars, meeting platforms, access, retention and recording routines. Review notes and tasks before using them. Standard offer retention is 30 days for recordings and 12 months for notes and transcripts.
SEE THE CONNECTIONS
More than one useful feature.
AI-first customer service
AI-first customer service with phone, chat, email, tickets and approved learning. Connect customer conversations and follow-up in Snakk.
AI email
AI for your support inbox. Get drafts, controlled automatic replies and email threads organised in Snakk Tickets.
Tickets and customer follow-up
Snakk Tickets brings together enquiries, email and meeting tasks. Follow up with owners, status, context and approved AI learning.
Learning and knowledge
Improve AI agents using human answers. Snakk identifies knowledge gaps and suggests knowledge and instructions your team reviews and approves.
SHOW US WHAT YOU NEED
See how meetings become follow-up.
Bring a typical enquiry or task. We will show how Snakk could fit your work and what needs to be configured.
Book a demo ↗