AI customer service for craftsmen and construction companies

Never miss a customer again

As a tradesperson, you’re often busy on the job when the phone rings. Customers who don’t get an answer call your competitors instead. With our AI voice agent, you handle every inquiry – around the clock – even when you’re in the middle of a job.

What can the agent do?

Receiving assignment requests

The agent receives all incoming calls and gathers the necessary information:

• Type of assignment– What does the customer need help with?
• Scope – How large is the project?
• Address – Where will the work be carried out?
• Time frame – When does the customer want the work to be done?
• Contact information – Name, phone number and email

All information is sent directly to you via SMS, email, or to your CRM system.

Inspection booking

The agent has access to your calendar and can book an inspection directly:

• Suggests available times that suit the customer
• Confirms the appointment and sends a reminder
• Updates the calendar automatically
• Gives the customer confirmation by SMS

Price information and offers

The agent can provide general price information based on their price list:

• Hourly rate and call-out fee
• Price estimates for common tasks
• Information about what affects the price
• Explanation of how the offer process works

Status update on ongoing work

Customers who are wondering about the status of their project receive an immediate response:

• When the work is scheduled to start
• Expected completion
• Any delays or changes
• Contact information for follow-up

Follow-up of previous customers

The agent can also call previous customers:

• Reminder about maintenance and service
• Follow-up after completed work
• Offers on new services
• Collecting feedback

How it works

1. Customer calls– The agent answers immediately, at any time
2. Mapping – The agent asks the right questions to understand the assignment
3. Qualification – The agent assesses whether the assignment is a good fit for you
4. Action – A viewing is booked or information is sent to you
5. Confirmation – The customer receives a confirmation and you receive a notification
6. Follow-up – The agent sends a reminder before the scheduled inspection

Integrated with your tools

The agent connects to the systems you already use:

• Calendar – Google Calendar, Outlook, or others
• CRM – Tripletex, 24SevenOffice, or your own systems
• SMS notification – Directly to your phone
• Email – Summary of all inquiries

Benefits for tradespeople

Never miss a job

Every missed call is a potential lost customer. With the AI agent, everyone who calls gets an answer – even in the evening, on weekends, and when you’re busy at work.

More time for what you do best

Stop wasting time calling back and coordinating. Let the agent handle the administrative work so you can focus on your craft.

Professional first impression

Customers are greeted by a professional and friendly voice that represents your company in the best possible way – every time.

Better overview

All inquiries are documented and categorized. You get a complete overview of potential assignments and can prioritize the most profitable ones.

Typical use cases

• Plumbers – Emergency leaks, bathroom renovations, HVAC service
• Electricians – Troubleshooting, installations, electrical inspections
• Carpenters – Renovation, extensions, furniture carpentry
• Painters – Interior and exterior painting, wallpapering
• Roofers – Roofing, repairs, maintenance
• Master masons – Chimney work, bricklaying, tiling
• Construction companies – New builds, renovation, turnkey contracts

Get started

We help you set up an AI voice agent tailored to your business:

1. Mapping– We understand your services and way of working
2. Setup – The agent is configured with your information
3. Integration – Connection to calendar and other systems
4. Testing – We make sure that everything works as it should
5. Launch – The agent takes over the phone
6. Follow-up – Continuous improvement based on feedback