Knowledge base
With the BankID app, you get our best and fastest method.
Fordeler
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Features
AI Chat Widget
Resolves issues directly in the website chat with full understanding of the context.
Web Tale Widget
Let visitors talk directly with the website instead of typing.
AI Phones
Eliminate phone queues and resolve cases instantly with natural conversations.
Identification with BankID & Vipps
With the BankID app, you get our best and fastest method.
Integrations
Connect Snakk.ai to existing systems and build advanced automation workflows.
Outgoing call
Call out automatically – follow up leads, run campaigns, and collect data at scale.
Incoming call
Always-available customer service – handle inquiries around the clock with an AI voice agent.
Transfer to humans
Human-in-the-loop – seamless transfer from AI to a human when needed.
Industries
For DevelopersArticlesAI customer service for municipalities and the public sector
Give residents quick help with applications, services and information – around the clock.
AI customer service for e-commerce and online stores
Handle order status, returns, and product inquiries automatically – around the clock.
AI customer service for craftsmen and construction companies
Never miss a customer – automate inquiries and bookings.
AI customer service for telecom and broadband
Automate support for mobile, broadband, TV and landline – around the clock.
AI customer service for hotels and travel
Automate room bookings, changes, and guest inquiries – around the clock.
AI customer service for banking and finance
Automate customer inquiries about balance, transactions and loans – around the clock.
AI customer service for car workshops and car dealers
Automate workshop bookings, service reminders, and customer follow-up.
AI customer service for medical centers and health clinics
Automate appointment booking, prescription renewal, and patient inquiries.
AI customer service for real estate agents
Qualify leads, book viewings, answer questions, and automatically follow up with prospects.
AI customer service for energy companies
Handle meter readings, billing inquiries, and power outages automatically.
AI customer service for accounting firms
Automate customer inquiries about deadlines, invoices, and documents.
AI customer service for insurance
Streamline claims reporting, policy inquiries, and customer follow-up with AI.