AI FOR WORKSHOPS & SERVICE

The customer in front of you. The phone with Snakk.

Let Snakk answer common questions and clarify service needs while you help the customer in front of you. Give the service team a clearer enquiry to follow up.

“When do you open?”

“Can I arrange a service next week?”

“Could someone call me back?”

A CONVERSATION. SOMETHING TO ACT ON.

A good conversationshould go somewhere.

From what the customer asks to what your business needs to know. See how Snakk clarifies the need and makes follow-up easier.

THE RIGHT NEXT STEP

An enquiry. Or a confirmed appointment.

Your service teamconfirms the time.

The agent clarifies the need and passes on the details. The customer knows the appointment is not yet confirmed.

The reservation happensin your booking system.

Where the system, access and setup support it, the agent can help book appointments. We assess your specific workshop system.

GETTING STARTED

Start with one task. Build from there.

Choose a task

What do customers ask, and what should happen next?

Define the setup

Review knowledge, system needs and who does what.

Test the workflow

Try the agreed tasks and exceptions before going live.

ONE PLATFORM. CLEAR CAPACITY.

Start with the need. Choose your capacity.

From

LET’S MAKE IT PRACTICAL

What would youlike help with?

A busy phone? The same questions in chat? Let’s start with one task you know well.

We discuss what you need.

You see a relevant example.

We clarify the setup and next step.