KNOWLEDGE, TOOLS AND SYSTEMS

Let the conversationset something in motion.

Snakk can retrieve information, capture an enquiry and trigger follow-up in your systems. Start with the task, then agree the right connection.

FROM WORDS TO ACTIONS

Good conversations. Connected toyour business.

From what the customer says to what your team needs. Snakk uses your business knowledge, clarifies the need and can pass the details to the system or person responsible for follow-up.

Answer using the information you choose

Run tasks through APIs and webhooks

Give your team the context to take over

WHAT JOB NEEDS DOING?

From a questionto a concrete action.

Retrieve information

For example status, availability or information a customer needs.

Capture a need

Send agreed information from a conversation to the right recipient or system.

Booking and calendars

Help with an enquiry or reservation when access and the system support it.

Trigger follow-up

Send an internal notification, an agreed SMS or start a defined process.

ACCESS AND IMPLEMENTATION ARE DIFFERENT

Flexible connections. Clearly scoped delivery.

Define the task

What should the AI read or do? Which responses and exceptions should the customer encounter?

Check interfaces and access

Available APIs, webhooks and permissions determine what is possible. Make or n8n can form part of the setup.

Build and test

You, your developer or Snakk builds the connection. Testing, responsibilities and future changes are agreed.

FOR TECHNICAL TEAMS

Build furtherwith the API.

Explore documented access and bring the workflow you want to build. API access follows your account permissions.

Documented example. Keep API keys on your server. No code is executed here.

GOOD QUESTIONS

What is possiblefor your business?

Can you connect to every system?

Many systems can connect through APIs or webhooks. Actual access, interfaces and workflow need assessment before we confirm a specific implementation.

Do phone and chat share memory?

Channels can use the same knowledge, instructions and tools. That does not mean a new chat automatically remembers a previous phone call.

Are SMS and Bank ID included?

They are separate services. Messaging and identification are assessed independently; see the proposed SMS rate and request a Bank ID quote.

LET’S MAKE IT PRACTICAL

What would youlike help with?

A busy phone? The same questions in chat? Let’s start with one task you know well.

We discuss what you need.

You see a relevant example.

We clarify the setup and next step.