Choose a task
What do customers ask, and what should happen next?
AI PHONE AND CHAT FOR BUSINESS
Customers ask.
Snakk helps them move forward.
Answer with your business knowledge. Help with the next step. Let AI handle agreed tasks, giving your team more time for people.
30 free voice minutes when you create an account. Self-service setup.
Where customers get in touch.
Snakk answers with your business knowledge. On the phone and in chat. And helps with the tasks you need to get done.
AI on the phone
Answer calls, clarify what the customer needs and help them take the next step.
Help while the interest is there.
Answer questions with your business knowledge while customers are on your website.
A conversation on your website.
Let visitors speak to your AI agent. The same knowledge, another way to get help.
YOUR BUSINESS KNOWLEDGE
Your knowledge.
In every conversation.
Choose the information your agent uses: your website, documents and routines. Update it when things change. You decide how the agent responds and when a person takes over.
Explore the knowledge base →Knowledge base
Give the agent your existing documents — PDF, Markdown, text and more.
Drop documents to build your knowledge base
PDF · Markdown · Text
TRY IT YOURSELF
Build an agent.
Start for free.
Create an account and get 30 free voice minutes to try your agent. You set it up yourself. Start with one task and build from there.
- 1
Add your knowledge
Start with your website and the information customers need.
- 2
Choose the task
Set the instructions, voice and how your agent should help.
- 3
Try it yourself
Test with real questions. System connections are set up and tested separately.
HEAR IT FOR YOURSELF
A real call.
With an AI agent.
Curious about how the conversation feels? Call our demo agent and try it for yourself.
SNAKK · PHONE DEMO+47 85 33 02 00Call the AI agent ↗
Conversation demo only. This agent is not connected to business systems and cannot book appointments or perform tasks.
Norwegian number. Your operator’s call charges apply.A CONVERSATION. SOMETHING TO ACT ON.
A good conversation
should go somewhere.
From what the customer asks to what your business needs to know. See how Snakk clarifies the need and makes follow-up easier.
01The customer gets in touch
CUSTOMERI’d like to arrange a service next week.
SNAKK AIWhat type of service do you need, and which day would suit you?
CUSTOMERA routine service. Tuesday would be ideal.
Answers use your business knowledge
02Your business can follow up
A clear service enquiry.
- Need
- Routine service · Tuesday preferred
- Follow-up
- The service team checks availability and follows up.
Enquiry · time still to be confirmed
Illustrated flow. Tasks and recipients are configured for your setup.
FROM WORDS TO ACTIONS
Good conversations.
Connected to
your business.
From what the customer says to what your team needs. Snakk uses your business knowledge, clarifies the need and can pass the details to the system or person responsible for follow-up.
- Answer using the information you choose
- Run tasks through APIs and webhooks
- Give your team the context to take over
Connect your tools
Connect your APIs. The voice agent calls functions, retrieves information and transfers to a person when needed.
INSIDE SNAKK
See what happens.
Build on what you learn.
Follow agents, conversations and usage in the Snakk portal. Review enquiries and refine the knowledge and tasks over time.
SNAKK / CUSTOMER OVERVIEW
Knowledge you chooseTasks you definePeople who follow up
PEOPLE STILL HAVE AN IMPORTANT JOB
AI welcomes.
You set
the direction.
You decide what the agent knows, what it does and when your team should help. We test the important situations together.
Explore control and implementationGETTING STARTED
Start with one task.
Build from there.
Define the setup
Review knowledge, system needs and who does what.
Test the workflow
Try the agreed tasks and exceptions before going live.
Self-service and assisted setup are different services. Scope and pricing are set out in your offer.
A STARTING POINT THAT FITS
Your working day.
Your way forward.
WORKSHOPS & SERVICEMore time for the
Implementation with
Your brand.
More time for the
customer in front of you.
Let Snakk clarify enquiries while your service team is busy.
ENTERPRISEImplementation with
clear responsibilities.
Connect customer experience, systems and a considered rollout.
WHITE-LABELYour brand.
A new AI service.
Build an offering around your customers and a portal with your brand.
Can we use both phone and chat?+
Yes. The channels can use the same business knowledge, instructions and tools. This does not mean separate conversations share a memory.
Can Snakk connect to our systems?+
API and webhooks can connect agreed tasks. Access, the workflow and testing determine what the setup needs. A system listed in a catalogue does not mean your connection is ready.
Is an enquiry the same as a booking?+
No. An enquiry may need someone to confirm a time. A booking is confirmed only after a successful reservation in the connected system.
What does it cost?+
The offer separates platform usage, any setup work and the help you need. See the current pricing page or discuss your use case with us.
LET’S MAKE IT PRACTICAL
What would you
like help with?
A busy phone? The same questions in chat? Let’s start with one task you know well.
- We discuss what you need.
- You see a relevant example.
- We clarify the setup and next step.