Web Tale Widget

What can the web agent do?

Our solution works as an intelligent, voice-based assistant that lives on your website.

Navigation and information (Inbound) The agent acts as a 24/7 concierge on the website. It helps visitors immediately find their way through the information jungle. Instead of using the search bar, users can ask about anything from opening hours and prices to specific terms in an insurance agreement.

Perform tasks and handle forms The agent can do more than just talk. It can help the user fill out complex forms verbally, check the status of an order by looking it up in the back-end systems, or book an appointment directly in the calendar – all through a simple conversation on the website.

Tailored to your IT setup and industry

(This section is identical to the phone solution, since the underlying technology is the same. It is important to demonstrate that this is a robust platform.)

For an AI agent to create real value in the enterprise segment, it must understand their world and be able to operate within their ecosystem. Our platform is built for maximum adaptability.

Acts directly in your line-of-business systemsWe know that large companies use a complex mix of tools. Our solution is built on an open "API-first" architecture, designed to integrate with virtually any type of system. Whether you use standard CRM and ERP solutions (such as Salesforce, Microsoft Dynamics, SAP), or have proprietary in-house systems, the agent can connect via webhooks to retrieve data and perform actions in real time.

Trained on your domain knowledgeEach industry has its own language. The agent is trained specifically on your terminology, products, and processes. This ensures precise and relevant answers, whether you operate in banking and finance, energy, healthcare, logistics, or retail.