Somewhere to ask
Let visitors ask about services, practical details or how to get in touch. Answers should use source material your team has reviewed.
SNAKK + SQUARESPACE
Give questions a place in your design.
Visitors may need more than a well-designed service page. Snakk gives them somewhere to ask about your business through a web widget added using Squarespace’s Code Injection. We help you plan the content and placement, and check what your subscription allows.
Keep your Squarespace website
This approach uses your website’s custom code capability. You do not need to build a new website to explore Snakk.
Placement that works with the page
Check the widget alongside your mobile menu, contact form and other fixed elements. Chat should be easy to find without getting in the way.
Squarespace + SnakkPROPOSED SETUP
FROM PAGE TO CONVERSATION
- Check your plan
- Add the code
- Try it on mobile
Illustrated flow. Setup is tailored to the project.
FROM ENQUIRY TO NEXT STEP
How Snakk fits with Squarespace
EXAMPLE · DEPENDS ON YOUR SETUP
A visitor reads about a service.
They open Snakk to ask about practical details.
The answer guides them using the material you have provided.
EXAMPLE · DEPENDS ON YOUR SETUP
Check that your subscription includes Code Injection.
Add the chat code to the site-wide Footer field in Code Injection.
Save and check the website as a visitor, including on mobile.
A PRACTICAL START
Set up Snakk for Squarespace
Check that your Squarespace subscription supports Code Injection.
Prepare your Snakk agent and obtain the correct widget code.
Open Code Injection and add the chat code once in the site-wide Footer field. Save your changes.
Open the published website outside the editor. Test several pages and mobile layouts, and check for duplicate widgets.
Squarespace
Useful answers
Does every Squarespace plan support this?
No. Code Injection is available on Core, Plus, Advanced and certain legacy plans. Check that your subscription includes it before setup.
Should the code go in a normal text block?
Use Code Injection for a site-wide chat widget. JavaScript and iframes in Code Blocks also have plan requirements; a normal text block is not the right place for the script.
Is this a Squarespace Extension?
No. This page describes a custom code setup. The platform-specific kit is in development and is not documented as a published Extension.
Why test outside the editor?
Custom code can behave differently in the editor and on the published website. Check the experience as an ordinary visitor before putting it into use.
Can we offer website voice?
Website voice needs a separate agreement and setup with the correct Snakk agent. It requires HTTPS and microphone permission, and is separate from answering telephone calls.
YOUR NEXT STEP
Explore Squarespace with Snakk
The Squarespace integration kit is in development. Custom code setup depends on your subscription, template and testing on your website.
Snakk is an independent service. Squarespace names and logos belong to their respective owners. Their use here identifies the platform and does not imply endorsement.