Help while the customer is on the page
Let your agent explain services, opening hours and common questions using your business knowledge. Start with the questions your team knows best.
SNAKK + WIX
Turn your Wix website into a place for answers.
Your customer has found the website. Now they need help choosing a service, understanding what you offer or taking the next step. Snakk lets you meet those questions with chat or voice, using the knowledge you give your agent.
Choose chat or browser voice
Choose the right way for your customers to get in touch. Text chat and microphone conversations use separate Snakk configurations. We’ll agree the channel and test it on your Wix site.
Keep your website on Wix
Snakk adds a conversation layer to your website. Your content and design stay in Wix; your agent’s knowledge and instructions are managed in Snakk.
A QUESTION BECOMES A CONVERSATIONIllustration
01
Your Wix website
Your Wix websiteServices. Opening hours. The next step.
Example conversationDo you offer evening appointments?
Yes, we offer appointments until 19:00 on Thursdays. You can find more details on our services page.
Fictional opening hours02
Your knowledge. Your instructions.
Configured in Snakk, for the channel you choose.
FROM ENQUIRY TO NEXT STEP
How Snakk fits with Wix
EXAMPLE · DEPENDS ON YOUR SETUP
A visitor is unsure which service to choose.
Snakk explains the differences using the information you have provided.
The agent can point to a relevant page when the correct link is included in its knowledge.
EXAMPLE · DEPENDS ON YOUR SETUP
You choose and configure browser voice for your site.
The customer starts the conversation and allows microphone access in their browser.
The agent replies by voice. Answering telephone calls is configured as a separate channel.
PRODUCT VIEW
A closer look
A PRACTICAL START
Set up Snakk for Wix
Choose one channel and one useful task. Prepare your Snakk agent with accurate knowledge and clear instructions.
Check that your Wix site is published, has a connected domain and can use Custom Code. Connecting your own domain requires a suitable Premium or Studio plan.
Add the website’s actual domain to the agent’s allowed domains in Snakk.
For manual setup, add the agreed Snakk script through Wix Custom Code. Confirm page coverage, placement, loading behaviour and consent category.
Test the published site on mobile and across page changes, including consent and the chosen channel. Refine the setup before opening it to customers.
Wix
Useful answers
Can we install Snakk from the Wix App Market now?
The Wix app is in development and has no confirmed App Market listing. Book a demo to discuss site-script setup. You do not need a marketplace installation to explore this approach.
Do we need a paid Wix plan?
The manual Custom Code route requires a connected domain. Wix requires a Premium or Studio plan to connect your own domain. Requirements for the forthcoming app must be confirmed separately before launch.
Where is the service hosted?
Your website stays on Wix. Snakk supplies the script and conversation service. The forthcoming app’s dashboard and connector also need an agreed HTTPS hosting environment managed by the provider. Final app hosting has not been confirmed.
Will Wix bill us for Snakk?
Billing for the Wix app has not been finalised. Wix normally requires paid apps to use Wix Billing; external billing needs an approved exception. We’ll agree the Snakk service, usage and any setup costs before you order.
Can the agent book appointments in Wix Bookings or read orders?
These are not confirmed features of this setup. Adding chat to a Wix page does not automatically grant access to Wix Bookings, Wix Stores, orders or contacts. Those workflows need a separately verified integration.
Is browser voice the same as answering the phone?
No. Browser voice uses the microphone on the customer’s device. Answering calls to a telephone number is a separate Snakk channel with its own configuration.
Can we test it in the Wix editor?
Test on the published website. Scripts, consent and browser permissions can behave differently in the editor or preview. If you change domains, check both the code in Wix and the allowed domains in Snakk.
YOUR NEXT STEP
Explore Wix with Snakk
Wix app in development. Site-script setup is discussed in the demo and must be tested on your published website.
Snakk is an independent service. Wix names and logos belong to their respective owners. Their use here identifies the platform and does not imply endorsement.