AI Telephony

What is AI telephony?

AI telephony is artificial intelligence that answers and conducts phone calls on behalf of your business. Unlike a traditional voicemail that records a message, the AI agent conducts a real conversation — understands what the customer says, responds intelligently, performs actions and resolves the enquiry. All with natural Norwegian speech and under 300ms response time.

Incoming calls — no customers wait

Snakk.ai AI agent answers all incoming calls immediately. No queue, no voicemail. The customer gets an answer on the first ring — 24/7/365. Handles customer service, appointment booking, order status, pricing enquiries and transfers to the right department. 70-90% resolved without human help.

Outgoing calls — follow up leads automatically

The AI agent can also make outbound calls. New leads are followed up automatically within 60 seconds. It qualifies the lead, collects information, books meetings with the sales team and sends summaries to CRM. All automatically.

Speech-to-speech — next generation voice AI

Older systems use three steps: speech → text → AI → text → speech. Each adds delay. Snakk.ai uses speech-to-speech (S2S) — one step from voice to voice. Response time under 300ms. Customers cannot tell the difference from a human agent.

Norwegian speech — dialects and industry jargon

Snakk.ai is trained specifically on Norwegian speech — understands dialects, industry terms, and natural Norwegian phrasing. Natural pronunciation, not a translated voice.

Integrations

Connects to HubSpot, Salesforce, SuperOffice, Lime CRM, Tripletex, Shopify, WooCommerce and any system with API. Checks order status, updates CRM, books calendar meetings in real time during the call.

Pricing

From 990 NOK/month with Norwegian phone number, chat widget and self-service platform included. All calls 5 NOK/min. Chat always free. No setup fee for simple FAQ agents. Live in 7 days.

FAQ

Can customers tell it is AI?

Most cannot. With S2S technology and under 300ms response time, conversations flow naturally. The AI understands context, pauses naturally and adapts tone.

Works with our phone system?

Yes. Connects to Telenor, Telia, Phonero and all IP/VoIP providers via SIP or API. You can also get a dedicated Norwegian number included.