ONE PLATFORM. YOUR NEEDS.
Choose phone, chat, AI email or meetings. Bring them together as you grow. Tickets, knowledge and learning are included.
Norwegian prices in NOK, excluding VAT, for new direct-customer agreements. Choose monthly billing or save 10% with annual billing. UK telephony is quoted separately.
1. WHAT DO YOU NEED?
2. CHOOSE BILLING
ENTERPRISE
Agree capacity for each channel, team seats, setup and support. Specific requirements and any SLA are confirmed in the offer. Partner agreements are priced separately.
IN EVERY PLAN
Follow up tickets and contacts from your chosen channels. Human replies are not billed as AI replies.
Add your business information and instructions. Your activated agents can share the same knowledge.
Human answers become suggestions for better knowledge. You approve changes before the agent uses them.
Team seats work across channels. Extra seats: NOK 249/month before annual discount. No price per AI agent.
ASK ABOUT THE MEETING
Ask questions after a meeting. Snakk uses its notes and transcript to find the answer.
What did the customer say about the budget?
Who was going to follow up – and when?
100 / 300 / 600 questions per month
in Start / Business / Pro, shared across your business. This does not limit how much you can talk in a meeting. Additional questions: 100 for NOK 49.
GET STARTED
Use self-service tools for knowledge and instructions. Every plan includes product support by email.
One phone/chat agent, one inbox and one supported calendar connection. Customer-provided knowledge, ten agreed tests, training and one revision within 14 days. Included with the first annual order of a combined plan.
Connections, workflows and customisations with an agreed cost limit before work starts. Larger projects receive a separate quote.
| Standard setup | One-time price |
|---|---|
| Chat agent | 3,990 NOK |
| Phone and chat | 6,990 NOK |
| One email inbox | 2,990 NOK |
| One supported calendar connection | 1,490 NOK |
We agree knowledge, connections and tests before ordering. Migration, additional agents and custom integrations are not part of standard pricing.
AS YOUR NEEDS GROW
Agree a spending limit or more reserved capacity. You do not need to upgrade every channel at once. Extra usage is not discounted with annual billing.
| Service | Price |
|---|---|
| Phone: Start / Business / Pro | 6.9 NOK / 4.9 NOK / 4.2 NOK per minute |
| Phone in Combined Start / Business / Pro | 4.9 NOK / 4.2 NOK / 4.2 NOK per minute |
| AI chat reply | 0.5 NOK per reply |
| AI email reply / draft | 1.99 NOK per reply |
| Meeting time | 69 NOK/hour, by actual duration |
| Questions about meetings | 49 NOK for 100 questions |
| Extra team member | 249 NOK/month before annual discount |
| Outbound SMS to Norway | 1.99 NOK per segment |
| Extra Norwegian number | 99 NOK/month before annual discount |
5 GB of knowledge and attachments per business is included. An extra 20 GB costs NOK 99/month before annual discount. Meeting recordings have separate retention periods; see the FAQ below.
Beyond the highest product tier, reserve another 1,000 phone minutes for NOK 3,990, 1,000 chat replies for NOK 390, 1,000 email replies for NOK 1,490, or 10 meeting hours and 100 questions for NOK 399 per month before annual discount. We compare the next plan and agreed extra usage.
SMS can contain multiple billable segments. With your own SMS provider, you pay traffic directly without the same Snakk traffic charge added again. BankID, number porting, special numbers, international, outbound and forwarded calls are quoted separately.
GOOD TO KNOW
After a meeting, ask AI about its content, such as “What budget did we agree?” or “Who was going to send the proposal?” Start includes 100 questions per month, Business 300 and Pro 600. The allowance is shared across your business and covers questions about an individual meeting. It is separate from your website chat allowance. Buy another 100 questions for NOK 49 before use.
One completed AI chat reply, or one completed AI email reply/draft. A draft that is later sent counts once. A conversation or ticket may need several AI replies. Customer messages, human replies and technical retries do not count as new AI replies.
Yes. Tickets, contacts, knowledge and basic learning are included in every plan, for the channels you activate. Learning uses human answers to suggest improvements for you to approve. Background learning does not use your chat or email reply allowances. Setup and larger knowledge projects can be ordered separately.
Employees who work in Snakk. Each person counts once across channels. Standalone products share three seats in total; combined plans have five, ten or twenty. Additional seats cost NOK 249/month before any annual discount. Your customers and external meeting attendees do not need seats. Multiple AI agents share capacity without an extra subscription per AI agent.
Yes. Keep your plan and increase email capacity or meeting hours, for example. Combined Start with 3,000 email replies instead of 1,500 costs NOK 8,990/month on monthly billing; phone capacity and meeting hours stay the same. We compare larger plans before you order. A small usage peak may cost less as agreed extra usage.
We count actual recording time. The same deduplicated one-hour meeting with five employees uses one meeting hour, not five. Recordings are kept for 30 days; notes and transcripts for 12 months. Meetings are visible to the team. We confirm supported calendar and meeting platforms in your offer before setup.
We agree extra capacity or a spending limit before activation, including how enquiries are handled at the limit. You are not automatically upgraded to a more expensive plan. Allowances renew monthly, including on annual billing. Unused capacity does not roll over.
Access to available webhooks and system actions is included. Work to connect, customise and test a system is agreed separately. There is no automatic subscription fee per connection. Your third-party licences and special provider usage are separate.
AI email handles enquiries in your business inbox and has its own reply allowance. Email support means help from Snakk with product questions and troubleshooting, included in every plan. Internal email notifications from your agent are also included.
Monthly billing has 30 days’ notice. Annual billing is paid for twelve months in advance with a 10% subscription discount; cancellation stops renewal. Combined plans include standard setup once with the first annual order. Custom work is separate. Upgrades are agreed and prorated for the remaining period. Existing customers retain their agreed terms.
Your offer confirms features, supported connections, usage limits and setup before ordering. Prices apply to new direct-customer agreements. Existing and partner agreements are not changed automatically.
