AI Chatbot

Intelligent AI chatbot that answers customers in Norwegian 24/7. Understands context, performs actions and connects to CRM. Free in all plans.

Web Tale Widget

Let visitors talk directly with the website instead of typing.

AI Phones

Eliminate phone queues and resolve cases instantly with natural conversations.

Identification with BankID & Vipps

With the BankID app, you get our best and fastest method.

Integrations

Connect Snakk.ai to existing systems and build advanced automation workflows.

Outgoing call

Call out automatically – follow up leads, run campaigns, and collect data at scale.

Incoming call

Always-available customer service – handle inquiries around the clock with an AI voice agent.

Transfer to humans

Human-in-the-loop – seamless transfer from AI to a human when needed.

Industries

AI customer service for municipalities and the public sector

Give residents quick help with applications, services and information – around the clock.

AI customer service for e-commerce and online stores

Handle order status, returns, and product inquiries automatically – around the clock.

AI customer service for craftsmen and construction companies

Never miss a customer – automate inquiries and bookings.

AI customer service for telecom and broadband

Automate support for mobile, broadband, TV and landline – around the clock.

AI customer service for hotels and travel

Automate room bookings, changes, and guest inquiries – around the clock.

AI customer service for banking and finance

Automate customer inquiries about balance, transactions and loans – around the clock.

AI customer service for car workshops and car dealers

Automate workshop bookings, service reminders, and customer follow-up.

AI customer service for medical centers and health clinics

Automate appointment booking, prescription renewal, and patient inquiries.

AI customer service for real estate agents

Qualify leads, book viewings, answer questions, and automatically follow up with prospects.

AI customer service for energy companies

Handle meter readings, billing inquiries, and power outages automatically.

AI customer service for accounting firms

Automate customer inquiries about deadlines, invoices, and documents.

AI customer service for insurance

Streamline claims reporting, policy inquiries, and customer follow-up with AI.

For Partners

Become a Partner

Be part of the future of customer dialogue, partnership with access to market-leading AI technology

Partner Program

Become a certified partner and get access to market-leading AI technology, training and a support system.

For Developers Articles Pricing

What is IVR? Phone menus and auto-attendants explained

IVR stands for Interactive Voice Response — a phone system that lets callers navigate by pressing keys. "Press 1 for sales, press 2 for support." Most people have experienced it, and most people dislike it.

Why IVR is outdated

IVR was designed in the 1990s when computers could not understand speech. Today, AI agents can hold natural conversations, understand what the customer needs and route the call correctly — without the customer pressing a single key.

AI vs. IVR: What is the difference?

IVR gives you a fixed menu tree. AI understands free speech. The customer simply says what they need, and the AI handles the rest. The result is shorter wait times, higher satisfaction and fewer misrouted calls.

Ready to replace IVR with AI?

Snakk.ai replaces IVR with an intelligent AI agent that understands natural speech. Book a free demo and see the difference.