Can Snakk.ai be connected to our internal systems?

Yes, that is one of our greatest strengths. The agent integrates with your line-of-business systems to retrieve data and perform tasks automatically. We support everything from standard CRM to specialized industry systems.

Will you help us get started with the setup?

Absolutely. We handle the technical setup, integration, and testing. Our team ensures that the solution is tailored to your needs so you can get started quickly without any hassle.

What level of support and follow-up do you offer?

We offer service levels tailored to your needs, ranging from standard customer support to extended Enterprise SLA agreements with guaranteed response times and a dedicated contact person.

How do you ensure data security and privacy?

Security is the foundation of our solution. We follow strict GDPR and data security requirements to ensure that all customer information is handled safely and responsibly.

Which languages does the solution support?

Agents automatically switch between Norwegian, English, and a range of other languages based on who is calling in or getting in touch via chat.

Can we set up the solution ourselves?

Yes, you get full access to the Snakk.ai platform. Here you can configure conversation flows, extract statistics, and manage the solution yourself. You have full control, but we are always available to assist.

Do you offer an API for deeper integration?

Absolutely. The entire platform is built with an “API-first” mindset. You get access to a modern, developer-friendly API that lets you customize the flow and connect the agent closely to your own systems exactly the way you want.

Features

AI Chat Widget

Resolves issues directly in the website chat with full understanding of the context.

Web Tale Widget

Let visitors talk directly with the website instead of typing.

AI Phones

Eliminate phone queues and resolve cases instantly with natural conversations.

Identification with BankID & Vipps

With the BankID app, you get our best and fastest method.

Integrations

Connect Snakk.ai to existing systems and build advanced automation workflows.

Outgoing call

Call out automatically – follow up leads, run campaigns, and collect data at scale.

Incoming call

Always-available customer service – handle inquiries around the clock with an AI voice agent.

Transfer to humans

Human-in-the-loop – seamless transfer from AI to a human when needed.

Industries

AI customer service for municipalities and the public sector

Give residents quick help with applications, services and information – around the clock.

AI customer service for e-commerce and online stores

Handle order status, returns, and product inquiries automatically – around the clock.

AI customer service for craftsmen and construction companies

Never miss a customer – automate inquiries and bookings.

AI customer service for telecom and broadband

Automate support for mobile, broadband, TV and landline – around the clock.

AI customer service for hotels and travel

Automate room bookings, changes, and guest inquiries – around the clock.

AI customer service for banking and finance

Automate customer inquiries about balance, transactions and loans – around the clock.

AI customer service for car workshops and car dealers

Automate workshop bookings, service reminders, and customer follow-up.

AI customer service for medical centers and health clinics

Automate appointment booking, prescription renewal, and patient inquiries.

AI customer service for real estate agents

Qualify leads, book viewings, answer questions, and automatically follow up with prospects.

AI customer service for energy companies

Handle meter readings, billing inquiries, and power outages automatically.

AI customer service for accounting firms

Automate customer inquiries about deadlines, invoices, and documents.

AI customer service for insurance

Streamline claims reporting, policy inquiries, and customer follow-up with AI.

For Partners

Become a Partner

Be part of the future of customer dialogue, partnership with access to market-leading AI technology

Partner Program

Become a certified partner and get access to market-leading AI technology, training and a support system.

For Developers Articles

Virtual Customer Service Agent

Virtual Customer Service Agent is handled by Snakk AI. We answer the phone 24/7, understand what the customer needs and connect them to the right solution – or a human – in seconds. Reduce wait times and costs, increase customer satisfaction.

We handle tens of thousands of customer service call minutes every month on behalf of our clients.

All channels

One AI brain, all channels

Works seamlessly across phone, chat, and voice. The same intelligent agent handles all communication channels. One brain, consistent service, no matter how your customers choose to get in touch.