Answer everyday questions
Opening hours, services and common questions — answered using the business information and instructions you provide.
AI CUSTOMER SERVICE FOR UK BUSINESSES
Make roomfor yourcustomers.
The phone rings. Your team is already helping someone.
Let an AI agent answer routine questions and collect enquiry details using your business knowledge. Add voice and chat to your website, and keep your people available for the work that needs them.
Start with one useful task. See it working for your business.
Meet Snakk in 1:02 · British English · English captions
Illustrative AI-generated scenes with real product views from a fictional demo. This is a product overview, not a recording of a live AI agent.
01AI phone agents
02Voice & chat on your website
03Your knowledge. Your rules.
HELP THE CUSTOMER. GIVE THE TEAM ROOM.
A useful answer.
A clear next step.
Begin with the questions your team answers again and again. Add the right information, define the boundaries and review the results as you learn.
Capture the next opportunity
Collect enquiry details while your team is busy. Use configured integrations to pass useful information into your systems.
Keep your people in the loop
Decide when a phone call should transfer to a person. Start with a clear task and test the handover before launch.
SAME OLD ANSWER?
There’s an easier
way to keep moving.
“We already answer the phone” is a good start. Helping the customer when everyone is busy is the next step.
Show us a busy moment in your business ↗Square wheels · Snakk brand advert · British English · 0:32
FROM A FIRST DEMO TO A USEFUL SERVICE
Start small.
Make it work well.
Choose the task
Bring one recurring question or workflow and the systems you use.
Configure & test
Prepare the knowledge, language and handover rules. Test realistic conversations before launch.
Review & improve
Review conversations and refine the instructions and integrations as your needs develop.
SOME OF OUR CUSTOMERS
In good company.
FAQ
Before we talk.
What is Snakk?
Snakk is a platform for AI phone agents, website voice and chat. You configure your business knowledge, instructions and tools so the agent can help customers with the tasks you choose.
Will it work with our systems?
APIs and webhooks support connections to your business systems. We’ll scope the configuration and testing needed for your workflow in the demo.
Can we use it for UK callers?
Bring the questions your customers ask and your existing phone setup. We’ll review language, pronunciation, number requirements and routing with you, then test the agreed setup before launch.
Does it replace our team?
You choose the role it plays. It can handle a defined set of routine questions or enquiries while your people focus on work that needs their attention. Phone calls can be transferred to a person according to your configured rules.
What will it cost?
The right setup depends on your channels, call volumes, integrations and support needs. We’ll discuss the platform and usage costs for your business before you commit.
What happens after I request a demo?
Choose a 30-minute Google Meet slot in the calendar. Bring one recurring customer question or workflow, and we’ll discuss a practical first implementation.
AN EASIER DAY STARTS WITH ONE USEFUL TASK
Let’s look at
your business.
Tell us what your customers ask and when your team is busiest. Choose a 30-minute Google Meet slot and we’ll work through a practical first step.
Choose an available time in the calendar. Calendly confirms your booking and sends the Google Meet details.
A USEFUL FIRST CONVERSATION
Choose a time that works.
30 minutes · Google Meet
See available times and book directly.
Open Calendly separately (new tab)PREFER TO WRITE?
How can we help?
Tell us about your business, the questions your customers ask or the systems you would like to connect. We’ll get back to you about your enquiry.